FAQs

1. Can I pay my rent online?

  • Rent payments online are available through our Resident Portal. You can submit a one-time payment through your checking or savings account. Residents may also sign up for an automatic withdrawal from a checking or savings account. Currently payments via credit or debit card are not available. Contact your leasing office for more information on how to set up automatic payments.

2. Do you offer short-term leases? What are your terms?

  • Most of our communities do offer short-term leases. Generally we offer 3, 6, 9, or 12 month leases. If you choose to go with a lease term that is shorter than 12 months, additional fees may apply. Contact your community for more information on their short-term lease policy.

3. Do you allow pets? What is your pet policy?

  • All of our communities are pet friendly although we do have restrictions on what pets are allowed. Our communities also have pet deposits and monthly pet rent that is required for pet owners. Deposits, pet rent, and allowable pets vary by community. Contact your community’s leasing team for more information on their pet policy.

4. What should I do if my car is in an accident and no longer complies with the Vehicle Condition Policy?

  • We understand that accidents may happen that are out of your control. As soon as an accident occurs, contact your leasing office. A temporary tag will be issues to you to ensure that you are not ticketed or towed. You will be allowed up to 30 days to make the necessary repairs so that you vehicle meets our requirements.

5. Can I transfer to another apartment within my community?

  • Yes! We offer a resident transfer program. Some communities offer this program at no cost to you while some may charge a small fee. Check with your leasing office if you are interested in moving to another home.

Not a current resident, but looking for our Future Residents FAQs page?

Click Here